As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide s…
Hands-on and step-by-step instructions on successfully administrating Blackboard Learn from an admin expert. This book is for in-house IT administrators who are responsible for maintaining the school's IT system and making sure that it is ready for…
How well we 'do' negotiation doesn't depend on inborn gifts to any great extent - negotiation is a skill that can be learned and practiced, if not ever quite perfected.The Original It's a Deal was largely aimed at buyers because salespeople tend to…
Now in its fourth edition, this popular desktop tool is packed with law-office practices and procedures for beginning and veteran legal secretaries and paralegals. Organised for quick access to work-day solutions, the guide is divided into five part…
Lined 6x9 journal with 108 blank pages. This is the perfect and inexpensive birthday, Anniversary, appreciation or any occasion gift for executive assistants to doodle, sketch, put stickers, write memories, or take notes in. Grab this amazing journa…
120 pages per book 4 Messages Per Page Record the name of the person or company who called, phone number, date and time, message and if follow-up action is required. Keeping track of your messages of your clients or even friends. Grab your copy today
This is a basic keyboarding book for medical assistants, medical secretaries and transcriptionists that include medical terminology case histories, technical information, and medical timed writings that is needed for any medical facility and all per…
SPECIAL OFFER: temporarily reduced to 50 to celebrate the 7th birthday of PICA AURUM DISTANCE LEARNING from a globally-recognised Trainer. PICA AURUM Training course nr 2: "Two 'How To' Days for Tomorrow's PA" - a two day workshop covering vital top…
When do you address correspondents by their first names over email? Need a refresher on the proper format for a business letter? Or perhaps a cram-course on how business is conducted in a particular foreign country? Now, all your workplace questions…
