This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services…
The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. Th…
Voice, Visibility and the Gendering of Organizations examines how gender is linked to organizations and accounts for the differences in the experiences of men and women in the world of work. The book is structured around the two interrelated concept…
Searching for the Human in Human Resource Management is a highly original collection penned by leading critical thinkers in the field of organization studies and HRM, each concerned to resituate people at the heart of HRM and organizational analysis…
The 1980s and 1990s have seen the break-up of conventional approaches to the management of professional expertise. Central Research and Development and technical functions have been demerged, established career structures torn down, and professional…
This seminal textbook provides a critical review and analysis of the key components of leadership-and its limits. Against a historical backdrop, the text explores the foundations of successful and unsuccessful leadership, the relationship between th…
In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the bala…
There are many books about HRM and many about ethics but none which take these issues together as the focus. Covering the subject of HR in a rigorous and comprehensive way using ethical frameworks, the book also looks at areas of ethical concern in…
This exciting new text, written by some of the leading experts in the field, is the first of its kind to tackle the increasingly popular topic of sustainable HRM. Structured in six parts, the book guides students and practitioners through all of the…
The old certainties and structures of employment relations no longer exist. Compared with the 'golden age' of labour in the mid-twentieth century, work and employment are more precarious, employers are increasingly hostile to trade union negotiation…
Taking a critical perspective, Skill, Training and Human Resource Development focuses on the way people are developed at work; the skills that are encouraged, the way they are controlled and the implications they have for people. It draws on a wide…
Making Projects Critical is an edited collection contributed by a range of international scholars linking the area of project management with critical management perspectives. Challenging recent debates on inherent problems in project management, th…
The Modernisation of the Public Services and Employee Relations provides an integrated and up-to-date account of changes in work and employment in the public services. The book examines a range of different sectors focusing on core public services,…
What is teamworking? How can organisations enjoy the benefits claimed for it? What does teamworking imply for employees? Against the background of an enormous resurgence of interest in teamworking, this book provides neither simplistic prescriptions…
This text contains 56 problem solving and analytical cases, designed to develop the critical thinking and analytical skills required to get beneath the surface reality of organisational life. These provocative case studies cover a wide range of topi…
The top specialists in each aspect of reward focus on the issues of the moment, they also identify the most significant areas of change incorporating the latest research and challenge conventional thinking, providing a truly critical perspective. A…
The Organisation of Employmentexplores the diversity in the organisation of employment among advanced industrial societies. It focuses on the implications of distinctive employment systems for international competitiveness, organisational performanc…
The advent of film has meant that we are able to capture in great detail - and often inadvertently - the enduring aspects of our working lives. Reading Management and Organisation in Film provides a new framework for understanding organizational the…
Reassessing the Employment Relationship is an edited volume written by leading academics at Cardiff Business School. Reflecting on the employment relationship as one of the central institutions of advanced capitalist economies, it provides an exten…
Equality, Inequalities and Diversity offers an authoritative critical analysis of equality, inequality and diversity in organizations. Using international examples it explores contemporary concepts and debates based on original research in a number…
Taking a critical approach, it examines the key concepts and ideas of public management. Comparative case studies introduce students to public management ideas from the US, the UK, and Europe. The new edition is fully updated to reflect the financia…
International Human Resource Management provides a critical assessment of contemporary international HRM. Written by leading international scholars, this text explores the challenges confronting organizations as they seek to develop effective resour…
An analysis of the changes and underlying continuities occurring in employee relations. The authors draw extensively on a wide range of case studies to produce a well informed, critical account.