Denna webbshop är stängd för köp.
Klicka här för mer information

The Tourism and Leisure Experience
  • Bandtyp: Häftad
  • Språk: Engelska
  • Utgiven: 201009
  • Antal sidor: 264
  • Vikt i gram: 403
  • ISBN10:184541148X
  • ISBN13:9781845411480

The Tourism and Leisure Experience

(Häftad)

Beskrivning:

People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging international scholars, it is organised into three sections: understanding experiences, researching experiences and managing experiences. It aims to provide students, researchers and managers with a stimulating overview of the current research and managerial issues in the field and as well as a resource to guide their further reading.

Kundrecensioner och bloggar

Sök fler böcker:

Kunder som köpt denna bok har
även köpt:
Skotten i Köpenhamn :  ett reportage om
Uppgång och fall
Uppgång och fall
av Strömquist, Liv
Vägra följa John :  genvägen till hälsa,
Miniatyrmakaren
Miniatyrmakaren
av Burton, Jessie
Min mors självbiografi
Min mors självbiografi
av Kincaid, Jamaica