Denna webbshop är stängd för köp.
Klicka här för mer information

Difficult Conversations: How to Discuss What Matters Most
  • Bandtyp: Häftad
  • Språk: Engelska
  • Utgiven: 201011
  • Antal sidor: 315
  • Vikt i gram: 249
  • ISBN10:0143118447
  • ISBN13:9780143118442

Difficult Conversations: How to Discuss What Matters Most

(Häftad)
Beskrivning:

The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

- Decipher the underlying structure of every difficult conversation

- Start a conversation without defensiveness

- Listen for the meaning of what is not said

- Stay balanced in the face of attacks and accusations

- Move from emotion to productive problem solving

Kundrecensioner och bloggar

Sök fler böcker:

Kunder som köpt denna bok har
även köpt:
Skotten i Köpenhamn :  ett reportage om
Kön och organisation
Kön och organisation
av Alvesson, Mats
Uppgång och fall
Uppgång och fall
av Strömquist, Liv
Miniatyrmakaren
Miniatyrmakaren
av Burton, Jessie
Min mors självbiografi
Min mors självbiografi
av Kincaid, Jamaica